Specialty-Specific Generative AI Platform: A Game-Changer for Managing Patient Phone Calls

Assort Health’s innovative platform is revolutionizing the way healthcare organizations manage patient phone calls. By leveraging the power of specialty-specific generative AI, the platform is able to provide patients with 24/7 access to care, eliminating lengthy hold times and scheduling inefficiencies.

This cutting-edge technology has already driven significant results, with 8x revenue growth since Q4 2024. Today, Assort Health manages millions of calls annually for thousands of providers, making it a game-changer in the healthcare industry.

24/7 Access to Care: Eliminating Hold Times and Scheduling Inefficiencies

Traditional healthcare call centers often struggle with inefficient and cumbersome scheduling systems, leading to high staff turnover rates and long hold times for patients. Assort Health’s AI-powered voice agent delivers an effective solution to this problem, providing patients with 24/7 access to care and eliminating the need for lengthy hold times.

By automating the scheduling process, Assort Health’s platform reduces the administrative burden on healthcare staff, allowing them to focus on providing high-quality care to patients. This results in improved patient satisfaction, increased efficiency, and reduced costs for healthcare organizations.

Success Stories and Impact

Real-World Results: Chesapeake Healthcare, OrthoIndy, and Peninsula Orthopaedic Associates

Assort Health’s platform has already delivered significant results for a number of healthcare organizations, including Chesapeake Healthcare, OrthoIndy, and Peninsula Orthopaedic Associates. By automating the scheduling process and eliminating hold times, these organizations have been able to improve patient satisfaction, increase efficiency, and reduce costs.

Cutting Hold Times and Boosting Efficiency: The Assort Health Advantage

Assort Health’s platform offers a number of advantages over traditional healthcare call centers, including reduced hold times, improved accuracy, and increased efficiency. By automating the scheduling process, healthcare organizations can reduce the administrative burden on staff, allowing them to focus on providing high-quality care to patients.

Expanding Care Access: The Ultimate Goal of Assort Health’s Platform

The ultimate goal of Assort Health’s platform is to expand access to care for patients, regardless of their background or location. By providing 24/7 access to care, the platform helps to reduce barriers to healthcare, improving health outcomes and patient satisfaction.

The Future of Healthcare and AI

Rewriting the Rules: Assort Health’s Mission to Improve Access to Care

Assort Health’s mission is to rewrite the rules of healthcare by leveraging the power of AI to improve access to care. By automating the scheduling process and eliminating hold times, the platform is able to provide patients with 24/7 access to care, reducing barriers to healthcare and improving health outcomes.

The Role of Voice AI in Healthcare: Beyond Automation, Towards Performance

Voice AI is not just about automation; it’s about performance. Assort Health’s platform is designed to master the nuances of identifying the right provider for a patient, delivering accuracy across multiple clinicians and clinic locations. This results in improved patient satisfaction, increased efficiency, and reduced costs for healthcare organizations.

What’s Next: Scaling and Expanding Assort Health’s Platform Nationwide

With $26 million in funding, Assort Health is well-positioned to scale and expand its platform nationwide. The company plans to continue to innovate and improve its technology, with the ultimate goal of providing 24/7 access to care for patients across the United States.

Industry Insights and Implications

The latest report on Manufacturing and Trade Inventories and Sales from Census.gov provides valuable insights into the current state of the industry. As businesses and investors, it’s essential to delve deeper into the data and understand its implications on the market.

NAICS Changes: Impact on Industry Classification and Data Analysis

The 2017 NAICS changes have significant implications on industry classification and data analysis. The revised system will affect how businesses are categorized, and subsequently, how data is analyzed and presented. This change will result in a more accurate representation of the industry, enabling businesses to make more informed decisions.

According to the Census.gov report, the revised NAICS definitions will be incorporated into the publication tables, providing a more comprehensive understanding of the industry. This change will also enable the alignment of employer-only firms with the Annual Integrated Economic Survey (AIES) and the Economic Census.

Employer-Only Firms: Aligning with AIES and Economic Census

The alignment of employer-only firms with AIES and the Economic Census is a crucial aspect of the latest report. This change will provide a more accurate representation of the industry, enabling businesses to make more informed decisions. The restated data will incorporate the 2017 NAICS changes, ensuring that the data is more comprehensive and reliable.

Themarketactivity’s analysis suggests that this change will have a significant impact on businesses, particularly those in the manufacturing and trade industries. By aligning employer-only firms with AIES and the Economic Census, businesses will have access to more accurate and reliable data, enabling them to make better decisions.

Restatement Summary: Key Takeaways for Businesses and Investors

The Restatement Summary provides a comprehensive overview of the changes made to the data. The key takeaways for businesses and investors include the revisions to the Wholesale adjusted and not adjusted monthly estimates for sales and inventories, as well as the revised historical data from the Manufacturers’ Shipments, Inventories, and Orders (M3) Survey.

Themarketactivity’s expert analysis suggests that these changes will have a significant impact on businesses and investors. By understanding the revisions made to the data, businesses can make more informed decisions and adjust their strategies accordingly.

Practical Applications and Analysis

The latest report on Manufacturing and Trade Inventories and Sales provides valuable insights into the current state of the industry. As businesses and investors, it’s essential to understand the practical applications of the data and how it can be leveraged for business growth.

Market Trends: What the Latest Report Means for Businesses and Investors

The combined value of distributive trade sales and manufacturers’ shipments for February 2025 was estimated at $1,921.1 billion, up 1.2 percent from January 2025 and 3.6 percent from February 2024. This growth indicates a positive trend in the market, with businesses experiencing an increase in sales and shipments.

Themarketactivity’s analysis suggests that this growth is driven by the increase in consumer spending and the recovery of the global economy. Businesses can leverage this trend by adjusting their production and inventory levels to meet the growing demand.

Industry-Specific Analysis: Winners and Losers in the Latest Report

The latest report provides industry-specific data, enabling businesses to understand the winners and losers in the current market. Themarketactivity’s expert analysis suggests that businesses in the manufacturing and trade industries will be significantly impacted by the changes in the data.

For example, the report indicates that the total business inventories/sales ratio based on seasonally adjusted data at the end of February 2025 was 1.35, down from 1.37 in February 2024. This decrease indicates that businesses are managing their inventory levels more efficiently, resulting in cost savings and improved profitability.

Strategic Decision-Making: How to Leverage the Latest Report for Business Growth

Themarketactivity’s expert analysis suggests that businesses can leverage the latest report to make strategic decisions and drive growth. By understanding the market trends and industry-specific data, businesses can adjust their production and inventory levels, invest in new markets, and optimize their supply chain management.

For example, businesses can use the data to identify emerging trends and opportunities, such as the growth in consumer spending or the recovery of the global economy. By leveraging this data, businesses can make informed decisions and stay ahead of the competition.

The Changing Landscape of Business Law

The Impact of Regulatory Changes on Business Trials

Regulatory changes have significantly impacted the landscape of business law, leading to increased complexity and uncertainty for businesses. The rise of data privacy regulations, such as the General Data Protection Regulation (GDPR), has forced companies to re-examine their data handling practices and implement new measures to protect customer information. Similarly, changes to consumer protection laws, such as the Truth in Lending Act (TILA), have required businesses to be more transparent in their dealings with customers.

The Rise of E-Discovery and Its Challenges

E-discovery has become a critical component of business trials, as companies seek to uncover and analyze vast amounts of digital data to support their cases. However, the rise of e-discovery has also introduced new challenges, including the need for specialized expertise, the risks of data breaches, and the costs associated with processing and analyzing large volumes of data.

The Role of Alternative Dispute Resolution in Business Trials

Alternative dispute resolution (ADR) has become increasingly popular in business trials, as companies seek to avoid the costs and uncertainties associated with traditional litigation. ADR options, such as mediation and arbitration, offer a more efficient and cost-effective way to resolve disputes, and can help to preserve business relationships and maintain a positive reputation.

The Importance of Professional Development

The Need for Continuous Learning and Professional Growth

In today’s fast-paced and ever-changing business environment, it is essential for business trial lawyers to stay up-to-date with the latest developments and trends in their field. Continuous learning and professional growth are critical components of a successful career, as they enable lawyers to stay ahead of the curve and provide the highest level of service to their clients.

The Importance of Building Strong Relationships with Clients and Colleagues

Building strong relationships with clients and colleagues is essential for business trial lawyers, as it enables them to provide effective and personalized service, and to stay informed about the latest developments and trends in their clients’ industries. Strong relationships also help to foster trust and loyalty, which are critical components of a successful business.

The Role of Mentorship in the Development of Business Trial Lawyers

Mentorship plays a critical role in the development of business trial lawyers, as it provides them with guidance, support, and opportunities for growth and development. Effective mentors can help to identify and develop the skills and strengths of their mentees, and can provide them with the knowledge and expertise needed to succeed in their careers.

The Future of Business Trial Law

The Impact of Technology on Business Trials

Technology is revolutionizing the practice of business trial law, as it enables lawyers to access and analyze vast amounts of data, to communicate more effectively with clients and colleagues, and to provide more efficient and cost-effective services. However, the increasing use of technology also presents new challenges, including the need for specialized expertise and the risks of data breaches and cybersecurity threats.

The Evolution of the Supreme Court and Its Impact on Business Trials

The Supreme Court has played a critical role in shaping the practice of business trial law, as it has issued numerous decisions that have impacted the way lawyers approach their cases. The Court’s decisions have also influenced the development of business law, as they have shaped the way that courts interpret and apply statutes and regulations.

The Future of the Legal Profession

The future of the legal profession is uncertain, as it faces a range of challenges, including the increasing use of technology, the changing nature of the legal market, and the need for greater diversity and inclusion. However, despite these challenges, there are many opportunities for lawyers to adapt and thrive, as they develop new skills and expertise, and as they capitalize on the changing needs and trends in the legal market.

Living with Depression

One lawyer’s personal account of struggling with depression and its impact on his career

I was 40 years old when depression first struck. I was a trial lawyer and managing partner at my firm. From the outside, I was successful: a high-paying career, interesting work, a great family, and lots of friends. From the inside, however, something was terribly wrong. There was a deep sadness that wouldn’t go away.

Before this time, I had gone to therapists for stress-related issues. Therapy always worked. After a few months talking things through, I always felt better and stopped going. But this time, it was different. Things didn’t get better. Besides the deepening melancholy, I lost my ability to concentrate, to be productive at work. Sitting at my desk, a motion that generally took a day or two to punch out now took me over a week or more; requests for extensions were routine. Depositions? They often got canceled because I was emotionally incapable to do them.

Keeping my door shut, others thought I did so because I was busy. The truth, however, was that I was immobilized by depression. My sleep became fragmented in a way I had never experienced before. I was always tired, but couldn’t sleep through the night. I went to bed early, exhausted from trying to make it through another day. Often waking at 3-4 a.m., I was unable to go back to sleep. I’d get up, watch TV, or read old magazines while my family slept upstairs. Other times, I would shower, shave, put on my suit and tie, and drive to an all-night coffee shop. I was the only customer that early in the morning. Sitting there with my coffee, I stared out into the night. I wondered when I would start feeling better, when things would get back to normal.

I tried to hunker down and power through the depression. That didn’t work. Things worsened. I didn’t bounce back as I had before. I would find myself crying as I drove home, seemingly, for no particular reason. Sadness now haunted my days. Once, driving home on a snowy night, I was sobbing so hard I couldn’t see the road ahead. I pulled off the expressway. Finding an empty store parking lot, I stopped my truck and sat there crying. It must have lasted 20 minutes. I then drove home. Sitting in the dark driveway, I could see my wife and daughter through a house window. They were laughing and chatting with each other as my cheerful wife cooked dinner. I steeled myself. I did not want them to know what a mess I was. Walking through the door, my wife said, “How was your day, honey?” “Just great,” I replied.

My therapist, concerned about my welfare, said therapy alone wasn’t working. He referred me to a psychiatrist. “You have major depression, Mr. Lukasik,” he said. “I am going to put you on an antidepressant. You should take 90 days off work.” He gave me a script for the medication. I took it to my pharmacist and began taking the pills. The next day, I told my partners. It did not go well. Sitting there in our conference room, I said, in a quaking voice, that I had been diagnosed with depression and needed to take three months off to recuperate. “Go on a vacation, for Christ’s sake!” one snapped. Little did he know that when on vacation, I was still severely depressed. I could not experience joy, a symptom, I later learned, of depression. Disneyland was no match for depression. Another partner said, “You’ll be fine in a few weeks and back to your old self, Dan.” Had he heard what I just said? I later learned that disclosure of depression to someone can be met with the person trying to minimalize the problem. I don’t think he said this to be dismissive. He didn’t have a frame of reference for what depression was. He had never experienced it. Like many, the closest thing he could think of was sadness. But depression isn’t sadness. Sadness is an emotion. Depression is an illness.

The Stigma of Mental Illness

Why lawyers are often hesitant to disclose their mental health struggles and the consequences of silence

I tried to hunker down and power through the depression. That didn’t work. Things worsened. I didn’t bounce back as I had before. I would find myself crying as I drove home, seemingly, for no particular reason. Sadness now haunted my days. Once, driving home on a snowy night, I was sobbing so hard I couldn’t see the road ahead. I pulled off the expressway. Finding an empty store parking lot, I stopped my truck and sat there crying. It must have lasted 20 minutes. I then drove home. Sitting in the dark driveway, I could see my wife and daughter through a house window. They were laughing and chatting with each other as my cheerful wife cooked dinner. I steeled myself. I did not want them to know what a mess I was. Walking through the door, my wife said, “How was your day, honey?” “Just great,” I replied.

Breaking the Silence

The importance of creating a supportive environment for lawyers to discuss their mental health

I later learned that disclosure of depression to someone can be met with the person trying to minimalize the problem. I don’t think he said this to be dismissive. He didn’t have a frame of reference for what depression was. He had never experienced it. Like many, the closest thing he could think of was sadness. But depression isn’t sadness. Sadness is an emotion. Depression is an illness.

Transitioning to a New Chapter

Stepping Down from the Bench

The challenges judges face when transitioning to retirement and the importance of preparation

Several years ago, I was approached by Connecticut Appellate Judge Douglas Lavine. He invited me to participate in a program for judges who were transitioning into retirement. Lavine referred to this stage as “stepping down from the bench” and noted that these men and women were having a difficult time with this transition, suggesting some of them were experiencing depression and other maladies. While judges receive excellent pensions and health benefits, the emotional aspect of this transition has been ignored and problematic for many of them.

Mastering Transitions

The three stages of transition and how judges can navigate this significant life change

Like athletes, judges are transitioning into a major life change that affects their prestigious identity. Many of them have not prepared and don’t have a plan for the next path. So, each year for the past six years, I have participated in a program, organized by the Connecticut Judicial Branch, for judges who are stepping down from the bench. I began speaking to them about mastering transitions. Initially, I focused on helping them understand the stages of transitions, relying on William Bridges’ book Transitions as a model for this process. Bridges worked with groups of people adjusting to life changes and identified three stages for negotiating all transitions. The first stage of any transition begins with an ending of something familiar, the second stage is a neutral zone for processing, and the third stage is ultimately a new beginning.

The neutral zone can be the most productive stage, as it is an opportunity for the work required to make a meaningful and successful transition to a new beginning. The neutral zone can be difficult and uncomfortable, but out of that discomfort emerges the growth and self-awareness that become the source of the new beginning. This time cannot be rushed or ignored. Encouraging the judges to take the time to prepare ahead for retirement by attending to what they experience through the neutral zone was suggested. Topics to address included their own personal interests, goals, bucket lists, hopes and dreams. In addition, planning ahead with their families, spouses or partners was discussed. Spouses who have not prepared for transitions often have difficulties when retirement actually occurs, including power shifts in the family. How to manage the discomfort that might arise was also noted.

Planning for a Fulfilling Retirement

The role of personal interests, goals, and family planning in a successful transition

Several of them presented their own stories about retirement. Some very accomplished writers, builders, antique car collectors, volunteers, and singers shared their next stages of life. This group had successfully transitioned their enthusiasm, wisdom, and talent into new areas. They had prepared for this stage and had a plan in place. They had also taken the time to work through the neutral zone, processing their emotions and thoughts about the transition. They were able to find new purpose and meaning in their lives, and they were excited about the possibilities that lay ahead.