A hotel owner allegedly threw out two women and their five children in the middle of the night after one mom sought help for a flooding toilet.
The fetid reviews are overflowing online, so many that TripAdvisor and other sites have had to nix entries altogether. The hotel owners were not immediately available for comment.
“Due to a recent event that has attracted media attention and has caused an influx of review submissions that do not describe a first-hand experience, we have temporarily suspended publishing new reviews for this listing,” TripAdvisor said at the top of the hotel’s entry. “If you’ve had a firsthand experience at this property, please check back soon - we’re looking forward to receiving your review!”
The hotel's cleaner reputation has been tarnished by the Better Business Bureau. Dozens of complaints have surfaced against it on watchdog sites, with most concerning cleanliness and staff conduct- including alleged last minute room changes without notification or refunds even if a customer booked their desired lake view before arriving at check in time!
Jennifer Biela would have been wise to read the reviews before taking her five children on a vacation, but she didn’t. The worst part? After posting about it online and being sued for defamation, Jennifer is getting no sympathy from anyone!
Jennifer might not be in trouble if she had thought twice with all those kids running around or done some reading beforehand because there are multiple negative reviews of this particular hotel listed by other parents who went without their families as well. While staying at one of these hotels over spring break sounds like an adventure most people wouldn't want to miss out on - Jennifer says that was just "too much".
“He stated that since I refused to turn the water off it was my responsibility and he was calling the police to charge me with malicious destruction of property,” Biela wrote. “He said we needed to pack our bags and leave. He told me I was an ‘idiot,’ a ‘dumbass’ and several other derogatory names. I was in such shock but managed to start recording this about halfway through the conversation.”
The man called her a 'dumb Democrat' and said she was responsible for the plumbing. The cops came, and they packed up to leave right away because he couldn't find another place in town. They drove about 60 miles south to Gaylord before finally making it home at 2:30 am that night - after an adventure of sorts!
The experience left Biela “absolutely distraught,” she told Newsweek.
“Please feel free to share as I do not want anyone to go through this experience,” she wrote on Facebook. “There are so many beautiful places in Michigan, and unfortunately this is one that’s not worth your time or money.”
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